Werneth Lodge

What families say

Some families have found the staff here to be attentive and hard-working, with people noticing how much effort goes into caring for residents.

The eight family priority themes

• Staff warmth65
• Compassion & dignity65
• Cleanliness65
• Activities & engagement55
• Food quality55
• Healthcare60
• Management & leadership70
• Resident happiness60

What inspectors found

Inspected 2018-06-02

• Is this home safe?

  Good
  The Safe domain was rated Good at the February 2022 inspection, an improvement from the previous Requires Improvement rating. This indicates that inspectors found the home had made sufficient progress on safety since its earlier shortcomings. The home supports people with dementia, physical disabilities, and sensory impairments across 42 beds, all of whom require consistent, attentive safe care. No specific details about staffing levels, medicines management, falls recording, or infection control are available in the published summary. The July 2023 monitoring review found no new safety concerns.
  Verified by inspector

• Is the care effective?

  Good
  The Effective domain was rated Good at the February 2022 inspection. This domain covers how well the home uses knowledge to deliver care, including training, care planning, healthcare access, nutrition, and how well staff understand conditions like dementia. No specific detail is available in the published summary about training content, GP access frequency, care plan review schedules, or food quality. Dementia is listed as a confirmed specialism, which means the home has declared it has the capability and training to support people living with dementia., The Effective domain was rated Good at the February 2022 inspection. This domain covers how well the home uses knowledge to deliver care, including training, care planning, healthcare access, nutrition, and how well staff understand conditions like dementia. No specific detail is available in the published summary about training content, GP access frequency, care plan review schedules, or food quality. Dementia is listed as a confirmed specialism, which means the home has declared it has the capability and training to support people living with dementia.
  Verified by inspector

• Is this home caring?

  Good
  The Caring domain was rated Good at the February 2022 inspection. This is the domain most directly linked to the staff warmth and compassion that families consistently rate as the most important factor when choosing a care home. No direct inspector observations, resident quotes, or relative feedback are recorded in the available published summary. The rating alone tells you that inspectors did not find significant concerns, but it does not tell you how staff interact with people in corridors, at mealtimes, or during personal care., The Caring domain was rated Good at the February 2022 inspection. This is the domain most directly linked to the staff warmth and compassion that families consistently rate as the most important factor when choosing a care home. No direct inspector observations, resident quotes, or relative feedback are recorded in the available published summary. The rating alone tells you that inspectors did not find significant concerns, but it does not tell you how staff interact with people in corridors, at mealtimes, or during personal care.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good
  The Responsive domain was rated Good at the February 2022 inspection. This domain assesses whether the home responds to each person as an individual, including activities, daily routines, end-of-life planning, and handling concerns and complaints. No specific detail is available about the activities programme, how the home supports people who cannot participate in group activities, or how complaints are managed. The home's specialism in dementia, physical disabilities, and sensory impairment suggests it has considered the range of needs that responsiveness must address., The Responsive domain was rated Good at the February 2022 inspection. This domain assesses whether the home responds to each person as an individual, including activities, daily routines, end-of-life planning, and handling concerns and complaints. No specific detail is available about the activities programme, how the home supports people who cannot participate in group activities, or how complaints are managed. The home's specialism in dementia, physical disabilities, and sensory impairment suggests it has considered the range of needs that responsiveness must address.
  Verified by inspector

• Is the home well-led?

  Good
  The Well-led domain was rated Good at the February 2022 inspection, improving from Requires Improvement. A named Registered Manager, Mrs Kelly Anne Moss, and a Nominated Individual, Mr Rajesh Gupta, are confirmed in post. The improvement across all five domains from the previous inspection suggests that leadership has driven meaningful change. No specific detail is available about management visibility, staff culture, audit processes, or how the home handles feedback from families. The July 2023 monitoring review found no evidence requiring reassessment of the rating., The Well-led domain was rated Good at the February 2022 inspection, improving from Requires Improvement. A named Registered Manager, Mrs Kelly Anne Moss, and a Nominated Individual, Mr Rajesh Gupta, are confirmed in post. The improvement across all five domains from the previous inspection suggests that leadership has driven meaningful change. No specific detail is available about management visibility, staff culture, audit processes, or how the home handles feedback from families. The July 2023 monitoring review found no evidence requiring reassessment of the rating.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The team here cares for both younger and older adults with physical disabilities and sensory impairments. They also support people living with dementia. For those considering dementia care, it's worth discussing the home's specific approach to supporting people with memory loss and how they handle the daily routines that matter most. All areas worth probing directly during a visit.